Privacy Statement

The privacy of personal information is of primary importance to everyone. To meet the privacy management requirements of our customers, their dependents and our employees we are committed to meet the legally binding National Privacy Principles and the health information obligations by:


Collecting personal information essential to conducting our business within the legal framework in Australia. Also to ensure individuals understand the consequences of providing personal information.


Use and disclosure of personal information only with consent and where reasonably expected by the individual to disclose such information for the benefit of the individual.


Data quality to seek each individuals assistance to ensure the personal information we hold is current and accurate.


Data security to ensure personal information is stored and used in a secure environment.


Openness to ensure individuals know that they can get their personal information on request.


Access and Correction to provide access to personal information by individuals for correction.


Complaints to provide a means for individuals to resolve breaches of privacy.


Identifiers that are unique and in compliance with State and Federal laws.


Transborder data flows as required to provide a secure means of transferring personal information overseas, which may at times require legal advice.


Training of all record keepers in the National Privacy Principles as they apply to Gippsland Audiology Services.


Individuals can obtain further information by contacting reception.